The infrastructure of the service is located at Datacenters meeting tier 3 standards with backup power systems, air conditioning, and stable connectivity. The Datacenters used are VNPT, Viettel, FPT.

UPNET’s Cloud VPS/Cloud Server focuses on service stability, so the hardware we select comes from reputable brands such as DELL, IBM, HP, Cisco, Juniper, F5.

We focus on quality to serve customers and commit to lifelong support during the use of our products. Additionally, consultants and support staff are available via phone, chat, email, and ticket.

If for any reason you cannot use the service portal for operations, please contact our support team for assistance. We serve customers 24/7, including holidays.

In addition to basic proactive monitoring of DISK, RAM, CPU, NETWORK parameters for virtual machines, we also equip Firewall devices and technical measures to protect customer virtual machines.